Privacy Policy
At AH Cares LLC (doing business as AH Events and AH Crafted — registered names of the LLC), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Last updated: January 15, 2026
1. Information We Collect
We collect information that you provide directly to us and information that is collected automatically through our website.
- Personal Information: When you submit an inquiry, book a service, or purchase a custom item, we may collect your name, email address, phone number, mailing address, and event details (such as wedding dates and locations).
- Payment Information: Payments are processed through secure third-party processors. We do not store your full credit card details on our servers.
- Automated Data: Like most websites, we may use cookies and similar technologies to collect information about your device, IP address, and how you interact with our site to improve your experience.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Process your bookings, orders, and custom designs.
- Communicate with you regarding quotes, project updates, and customer service.
- Send occasional marketing or promotional emails (which you can opt out of at any time).
- Improve our website and "engineer" a better user experience.
3. Sharing Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With Service Providers: We may share data with trusted third-party vendors who help us operate our business (e.g., website hosting, email delivery, or payment processing).
- For Legal Reasons: We may disclose information if required by law or to protect the rights and safety of AH Cares LLC and our clients.
4. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of our site.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Our website is served over secure connections with SSL encryption. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request that we correct or delete your personal information.
- Opt out of future marketing communications. To exercise these rights, please contact us.
7. Third-Party Links
Our website may contain links to other sites (such as venue partners or social media). We are not responsible for the privacy practices of those third-party websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
9. Contact Us
If you have any questions regarding this Privacy Policy, please reach out to us:
- AH Cares LLC, Bolingbrook, IL 60490
- E-mail: support@ahcaresllc.com
- Website: www.EventsByAH.com